Vanguard Oasis IT Services
Vanguard Oasis IT Services
IT Operations & Security

IT that keeps running, and keeps you protected.

One retainer for 24/7 monitoring, help desk, patching, network management and baseline cybersecurity, in place of three vendors and three invoices for what is, from where you sit, one problem.

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Always-On Monitoring

Delivered with our monitoring partner, escalated through us

One Contact

One contract and one point of contact for the whole service

Flat Pricing

Per endpoint or per user, not a custom quote

What's Included

What used to be three vendors

  • N
    24/7 monitoring and NOC coverage for your network and critical systems.
  • N
    Help desk support for your team, not just your servers.
  • N
    Patch management, so known vulnerabilities don't sit open for months.
  • N
    Network management across your offices and remote locations.
  • N
    Baseline cybersecurity: monitoring, alerting and response.
  • N
    On-site incident response and hardware work through vetted local partners.
  • N
    Monitoring & NOC
  • N
    Help desk
  • N
    Security & patching
"

One retainer

How we deliver

Partner monitoring, local response

Always-on monitoring, remote help desk, patching and network management are delivered by our partners under our contract. We handle escalation, reporting and your day-to-day contact. Anything that needs a physical presence we arrange through vetted local partners.

A good fit

  • N
    UAE SMEs and mid-market companies of roughly 20 to 200 people
  • N
    A lean internal IT team of one or two, or a small local reseller
  • N
    Trading, multi-location retail and professional services

Not the best fit

  • M
    Regulated entities that need onshore, regulated delivery. We would rather say so than put your compliance at risk

Pricing

A flat monthly retainer per endpoint or per user, so you can compare it like any other subscription. Starting from AED 40 per endpoint.

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